Preseem is a cloud-based Quality of Experience (QoE) platform that gives regional operators the tools to understand and proactively improve the experience of their subscribers.
Using Active Queue Management, Preseem is a set-it-and-forget-it tool that empowers ISPs to manage their networks effectively without any complicated rules or geek knobs.
With Preseem, you get insightful data-based tools and metrics that show you the health of your network across all subscribers, access technologies, and vendors. Our system is designed to benefit each team at your company—from network operations, support, and sales and marketing, to finance and the C-suite.
We also have an API integration with Sonar that allows for smooth deployments and easy, effective workflows, while removing manual data entry!
Read on to learn about:
Our newest feature is Automatic Access Point Capacity Management, which we also refer to as the “easy button” for managing network congestion.
This is a hands-off solution that ensures fixed wireless operators can provide a superior quality of experience (QoE) to subscribers even when networks are at their busiest.
The problem that this specifically solves is when high latency caused by overloaded APs creates a poor experience for subscribers. When latency spikes, your customers really feel it and your support team starts to get slow-internet complaints.
Well, no more! Auto AP Capacity Management uses Preseem’s data-first approach to understanding the real-world performance of AP models, combined with local conditions and user behavior, to determine the bandwidth rate each access point can deliver while maintaining a superior subscriber experience.
The system then adjusts automatically and dynamically, considering configuration and environment changes on the AP, as well as customer usage patterns. This leads to lower latency at peak busy hours and on oversubscribed APs. It also saves time and removes manual work from the plates of busy network managers and support staff.
The Auto AP Capacity Management feature is vendor- and application-neutral. That means no artificial limits on specific applications like Netflix are required, and fair bandwidth allocation between subscribers on an AP is achieved in real-time. You just flip the switch, sit back, and let the system do its thing.
To learn more about this feature, how it works, and how it can help, view this webinar hosted by Preseem’s Chief Product Officer, Dan Siemon, and Senior Product Manager, Jeremy Austin.
Fuelled by increased competition, customer demand, and state and federal funding initiatives like BEAD, fixed wireless providers have been adding fiber to their network diet in recent years.
During Preseem’s annual ISP Virtual Summit this year, we hosted a webinar on Fiber Networks, Fixed Wireless, and the Future. This session featured hybrid ISP operators discussing the challenges and rewards of building fiber networks, how fixed wireless fits into the future of internet delivery, and the importance of providing exceptional customer support.
Our panelists passed along their insights on some of the do’s and don’ts for fixed wireless operators looking to get into fiber, and emphasized the importance of adding fiber soon in order to remain viable in the future. You can watch the full webinar here.
Whether you’re a fixed wireless, fiber, or hybrid operation, the good news is that Preseem is access technology-agnostic. That means you can plug our QoE measurement and optimized plan enforcement into any network and start seeing results immediately. It’s that simple.
To learn more, visit the Fixed Wireless and Fiber pages on our website.
We love celebrating our customers’ success stories, not so we can toot our own horn but because our mission here at Preseem is literally “to enable local and regional ISPs to thrive, by solving network problems with products that people love.”
Our most recent example came from techCONNECT, a South African WISP that’s been using Preseem since 2018. They recently published a blog on their website called “Preseem: The Magic Pill that Saved Our Network,” and that certainly caught our attention 🙂
We decided to contact their technical director Arno Joubert to find out more, and he told us that, among other things, Preseem had helped techCONNECT:
You can read the full story here, and find out why Arno says that “other WISPs would be insane not to plug a Preseem box into their network.”
The next stop on the Preseem roadmap is our upcoming Plan Assurance feature. This will leverage Preseem’s unique global data pool to help ISPs understand their networks’ ability to deliver a given plan speed while maintaining a great experience for subscribers. Some of the questions that Plan Assurance promises to answer include:
These insights will be presented in plain language, enabling non-technical staff members to answer these historically difficult questions. We look forward to announcing the release of Plan Assurance in the near future.
We’re also looking forward to this year’s WISPAPALOOZA in Las Vegas. As usual, Preseem staff will be there in force and ready to chat with operators at our booth. If you’re attending this year, make sure to stop by and say hello! Also, stay tuned for an announcement on our annual pre-show get together and networking event.
If you’re interested in learning more about how Preseem can help your ISP thrive, book a demo, and see the system in action on a live network.