Welcome to our latest Product Quarterly Newsletter! π We're thrilled to bring you all the exciting updates, developments, and insights from the past quarter. Happy reading!π
Hey everyone, Rick here from the product team at Sonar! Q1 was a whirlwind of progress, and I'm excited to share the awesome features we've rolled out. We're talking about better customer communication, more integrated payment processes, and a brand new dimension of service location management. Letβs dive in!
Check out all the Q1 features in this video π OR keep scrolling to watch each individual feature.
Outbound SMS & Quiet Hours
Reach your customers with timely, high-visibility communications. Payment reminders, data usage alerts, outage notices, and more β delivered straight to their phonesβ¦ and without disturbing them in the middle of the night thanks to the Quiet Hours feature. Respect your customers' time and comply with regulations. Define quiet hours to automatically hold back billing-related communications during designated periods. See these features in action! π
Anchor/Linked Serviceable Address
Establish nuanced relationships between service locations to optimize your marketing and sales efforts, and streamline your automated billing processes with new wholesale and subsidy options. Click to visualize the concept!π
sonarPay Disbursements Dashboard
Close the billing and payments loop. See disbursement data right in Sonar, making it easier to track payments and reconcile your bank account. See the results! π
What's Coming in Q2
Get excited about what's ahead! Our roadmap is packed with future enhancements. Check it out in-app for a sneak peek at projects currently in-progress like our Calix Cloud integration, customizable invoice templates, and a bulk FCC nutrition label generator. Get the sneak peek! π
And as a reminder, you can check out theSonar Knowledge base and Sonar Casts to keep up with the latest features, product announcements, and much more.
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Sonaris an industry-leading provider of OSS & BSS tools for Internet Service Providers.
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